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Do you have an order question?
If you want to e-mail your order question you should send it to info@lkarmatur.se
If you would rather call us, you can do so on phone: +46 42 16 92 76.
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Do you sell directly to installers?
No, we don’t: please contact a wholesaler to purchase LK Armatur products.
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Do you sell directly to consumers?
No, unfortunately we are unable to do so. Please speak to your local installer.
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How do I contact customer services?
You can find all of our important contact details on our website under Support.
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If I misplace my instrument manual, how can I get hold of a new one?
You can download an instruction from our website. Search for the correct product page and click on Downloads. If a download is missing, please contact Customer Support at kunsupport@lkarmatur.se
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Where can I find technical documentation for a product?
Do the following:
- Search for the correct product page on the website.
- Click on the tab Datasheet. You can then save or print a PDF containing technical data.
The same information is available in our product catalogue and in product brochures. All catalogues and brochures are also available for download from our website.
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What does HVAC stand for?
Heating, Ventilation, Air Conditioning.
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What is the Kvs value?
Kvs is a measurement of a valve’s flow capacity, calculated as follows: Add a pressure drop of 1 bar to a valve and allow it to run for one hour. The accumulated flow through the valve in cubic metres is equal to the Kvs value. Cv is the US unit and states the flow in gallons per minute at a pressure drop of 1 psi. A factor of 1.16 is used to convert from Kv to Cv (1.16 x Kv = Cv).
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What is the difference between sanitary water and heating water?
Sanitary water is tap water, while heating water is used in your heating system. It is important to ensure that these are never mixed but are kept in separate circuits.
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Do you have this article in stock?
Please contact Customer Services for a delivery date.
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How much does this article cost?
Contact your local reseller for price and delivery information.
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Who should I contact if I have questions about my order?
If you want to email your question, send it to info@lkarmatur.se.
If you prefer to speak to someone in person, you can telephone us on: +46 (0)42 16 92 76.
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